Terms and Conditions
1. Guest must be a Pilot Travel Centers LLC ("PTC") loyalty member to be able to create or edit Prime Parking reservations. Visit https://myrewards.pilotflyingj.com/ to become a member of the PTC loyalty program.
2. Parking reservations start at 4pm on the day of reservation until 3pm the next calendar day. Window tag must be visible in the driver-side window at all times.
3. Travel Center Managers must be notified if a guest plans on departing and returning before the end of the reserved time, or the space will be considered available for resale.
4. To edit a reservation please contact Guest Services at 1-877-866-7378. Reservations can be canceled at any time, but will only be eligible for refunds if canceled prior to 12 pm on the check-in date (times are local to the reservation site).
5. No dropped trailers are allowed. Vehicles occupying more than one space must reserve the quantity of spaces they occupy. PTC has the right to cancel any reservation that does not meet this requirement.
6. Reservations merely permit the driver to use spaces for parking during reserved paid time. Vehicles left without proper reservations or remaining in parking spaces after expiration of time, may be impounded or towed away with or without notification, at the guest's sole cost and expense. You agree to abide by all applicable laws and regulations and PTC policies and procedures while parked on PTC's owned or leased property.
7. YOU AGREE TO PARK AT YOUR OWN RISK. PTC IS NOT LIABLE FOR ANY FIRE, LOST, DAMAGED OR STOLEN VEHICLES, TRAILERS, CARGO, CONTENT OR PERSONAL PROPERTY. BY USING THIS SERVICE, YOU AGREE TO WAIVE AND HOLD PTC HARMLESS FROM ANY AND ALL RIGHTS OF CLAIMS, DAMAGES, EXPENSES OR LIABILITY AGAINST PTC, THIS INCLUDES ANY CLAIMS THAT CAN BE BROUGHT BY YOU OR THOSE ON YOUR BEHALF. YOUR RELEASE SHALL BE ENFORCED WITHOUT REGARD TO THE ACTUAL OR ALLEGED NEGLIGENCE OR OTHER FAULT OF PTC, IT BEING YOUR EXPRESS INTENTION TO RELEASE PTC FOR THE CONSEQUENCE OF YOUR OWN ACTUAL OR ALLEGED NEGLIGENCE FAULT OF PTC OR OTHER FAULT RELATED TO THE OPERATION OF THIS PARKING LOT. YOU AGREE PTC'S MAXIMUM LIABILITY WILL BE LIMITED TO THE PRICE OF THE RESERVATION.
8. You agree to comply with all applicable laws and regulations while parked on PTC property.